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Where You Can & Can’t Drive Hire Cars

Where You Can & Can't Drive Hire Cars

There is a saying in Australia, when you hit a dirt road that it is made for 4WD’s or hire cars. Of course it is said in jest.  Hire companies, with their 20 plus pages of terms and conditions combined with prominently displayed penalties are rightly a tad scary.

Most people therefore instinctively know that you cannot take your normal passenger hire car off road. But did you know that some hire companies also do not allow you to travel on any dirt roads in a passenger car or take the car to any island? The fact is that hire companies have quite a sizeable collection of ‘do nots’ contained within their terms and conditions. So in order to give you a straight answer to the question ‘where can I go?’ we have examined the documents and called the experts.

So where can’t you go?

Getting straight down to the detail, you are not allowed to take your hire car, regardless of make or model:

Off Road

It is against all rules, even in a four-wheel drive to take it off road. Most simplistically, this is any road that is not labelled on a map with a street name, including fire trails, paddocks and sand.

A normal passenger car with Avis and Budget will allow you go on gravel roads that are graded and well maintained, whereas the others do not. It is important to check this before you hire as many parts of Australia still have stretches of dirt road away from the major city centres.

Islands

Islands are completely off limits wherever you need to cross to them by use of a car ferry. This includes Bruny Island, Kangaroo Island and Fraser Island. Most companies only list these three main islands, however the rule applies to all islands. If you can’t get there by bridge or tunnel, you are not permitted to take your hire car there.

Kangaroo Island does however, due to its larger size, have two hire companies located on it. Both Budget and Hertz offer car hire for driving on the Island only, but ensure you acquaint yourself with their conditions. Hertz, for example, restricts driving to daylight hours only.

To or from Tasmania or Northern Territory

If you wish to hire a car in these locations, you need to do it from within Tasmania or the Northern Territory. For Tasmania, this is because you cannot travel by ferry. The Northern Territory, however, is restricted due to the massive expanse of desert you will need to travel through in order to reach a city. Thrifty also applies this restriction to Western Australia.

Streams, dams, rivers and flood waters

All companies restrict you from taking one of their hire cars into any amount of moving water.

Beaches

Beaches and sand, including any exposure to salt water is not permitted in a hire car.

With certain provision

Where You Can & Can't Drive Hire Cars

The following are the grey areas, restricted by one company, but may be allowed by another. Before you do any of the following, ensure you have specifically covered it off with your car hire provider.

Drive above the snow line

This is permitted with Hertz, Europcar and Thrifty car rentals on the condition that their ‘snow option’ has been purchased. Avis and Budget’s terms and conditions both restrict taking the car to the snow. On contacting both companies, they indicated that a ‘few’ of their offices located near the snow fields may offer the option.

Above the snow line is determined in Victoria as above Bright and in New South Wales as above Jindabyne.

Note: Even with a snow option you are liable for every day’s car hire that the car remains away from the provider, regardless of reason, including being snowed in.

Within the Northern Territory

Each company has some restrictions relating to the Northern Territory.

All prohibit driving the road to Jim Jim Gorge and Twin Falls and on the Tanami Track. It is worth checking directly with the hire company if you plan to go outside the major cities as there are many restrictions including, for Budget and Hertz, no night driving in certain locations.

Within the Western Australia

Similar to the Northern Territory, WA has a number of restrictions. You should check directly with your car hire company if you want to travel north of Carnarvon. Most companies restrict this travel in its entirety, while others restrict the majority of roads and areas north of this point. Budget and Hertz both have restrictions on driving at night.

Within Queensland

Avis and Budget restrict travel west of Chilagoe (Highway 27), south of Normanton (Highway 1) and north of Karumba. They both restrict travel north of Cooktown and Cape Tribulation or travel west past Lakeland if you are in a passenger vehicle or truck. Certain 4WD’s may travel the coast road between Helenvale to Cape Tribulation or from Laura to Lakeland.

Although Hertz and Thrifty do not specifically list these areas, their restrictions on dirt roads rule out a number of these roads. Europcar has a tighter set of regulations restricting a number of roads including the Savannah Way.

Understanding the why?

Most of these restrictions are in place because the hire company can’t obtain insurance for that particular activity.  If they can’t get cover, they will not provide it to the customer. This is particularly prevalent in the areas of car ferry travel and night driving (due to kangaroos). In addition remote areas are restricted due to the difficulty of vehicle retrieval.

Even though these restrictions are contained within the terms and conditions, you physically can still break the rules. Should you choose to do so, you will immediately become fully liable for ANY damage to that vehicle during that time, regardless of fault. For example if you took the hire car to Bruny Island then had an accident unrelated to the ferry trip, but which occurred later on the Island (hence the hire company will know you broke the rules), you will be liable for the FULL cost of repair.

Take the time when booking or when collecting your car to run through your travel plans, especially if it involves northern Queensland, Western Australia or anywhere in the Northern Territory, so you have a clear understanding of what is and is not allowed with your rental car. A little research beforehand can save you a whole lot of pain later.

Comments

4 Responses to “Where You Can & Can’t Drive Hire Cars”

  1. Adam on August 27th, 2010 5:52 pm

    Hi,

    A few comments:

    Off Road

    Hertz allow you to drive their cars on dirt/gravel roads, however they do not cover you for any damage that occurs to the car whilst driving on dirt roads, except for dirt roads that are short access roads to National Parks, which they do provide cover for. It should be noted that due to this, driving on dirt roads in a Hertz car is not a breach of the rental agreement, whereas it is for most other car hire companies. This means that if you drive a Europcar vehicle, for example, on a dirt road, you have breached the agreement and Europcar no longer provide you with any insurance cover from that point on, even if you later have an accident on a sealed road. This is a very important point of clarification.

    Islands

    Kangaroo Island – Unless it has changed, Thrifty allow you take cars hired from their mainland corporate locations (not franchise locations) on the ferry and to be driven on the island, including on dirt roads, at no addional cost, with no additonal conditions, excess, restrictions. You just have to let them know when you collect the car and they note the agreement and get you to initial it. I did this from Adelaide airport approx. 18 months ago.

    Bruny Island – Unless it has changed, Budget allow you to take their cars from the mainland to Bruny Island.

    Within the Northern Territory

    Most, if not all, companies prohibit you from driving on the Mereenie Loop Road.

    Understanding the why

    As far as I am aware, the inability for car hire companies to obtain insurance for certain conditions is not relevant, as they self insure. Given this, the car hire companies themselves determine where you can and can’t drive their cars, not an insurer.

    Finally, as I noted above in relation to driving off road, if you break the rules, by for example, taking a car to Bruny Island (as per the example above), or drive on a dirt road, or to the snow, you have no insurance cover from that point on, for the rest of the time you have the car, even if you damage the car later on the mainland or a sealed road. Of course, the car rental company may not relaise you broke their rules, unless you damage the car whilst breaking the rules. But, for example, if you drove on a dirt road and then later had an accident on a sealed road, it may be plainly obvious that you drove on a dirt road and broke the rules, as the underside of the car will have dirt on it! Moral of the story: know the rules and if you break them, know the possible consequences and be careful!

  2. Adam on May 7th, 2011 4:58 pm

    Some recent changes:

    [B]Bruny Island[/B]

    Budget’s terms and conditions now state that you cannot take cars to Bruny Island. That you previously were allowed to was a bit of an anomaly, given you couldn’t take an Avis car there and Avis and Budget are owned by the same company with almost identical term sand conditions in every other way. I suspect you probably still can from certain locations though – it’s just a matter of asking the location directly.

    [B]Kangaroo Island[/B]

    From their terms and conditions, it appears Europcar now allow you to take cars to Kangaroo Island, provided you obtain their written consent at the start of the rental (Similar to Thrifty, which still allow you to take cars to Kangaroo Island, provided they are hired from a corporate location and you advise them at collection). Not sure whether there is any additional cost or any additional conditions/limitations.

    [B]Tasmania[/B]

    Hertz now has a non waivable $9,900 excess for damage on unsealed roads.

    [B]Broome[/B]

    Often specific locations have more favourable conditions than the standard conditions, which can be quite restrictive.

    Broome is an example of this.

    Most of the big boys conditions don’t allow you to drive as far north in WA as Broome, nor do they allow you to drive on unsealed roads, yet they all have outlets in Broome which allow you to 4WD’s on unsealed roads.

    Not sure about Broome, but often these out of the way locations are franchised, so the franchisees can be more lenient.

  3. christi on July 4th, 2011 11:10 pm

    thanks adam, great article. exactly what i was looking for!

  4. Frank on November 30th, 2011 11:51 pm

    Got to this forum because I am trying to hire a camper in Tasmania. Foolish, I know. I am in England. Never been to Tasmania.
    It’s a minefield (possibly literally, by the sound of it).
    I wouldn’t dream of driving uninsured in the UK, in fact it’s illegal. However, this is virtually what you are taking on when you hire in Tasmania.
    $9900 if you drive on “unsealed” roads. But no definition. What about the roads on the campsite when you want to park at night? Presumably they are not all tarmac. Is to going to be up to the car hire company to decide whether you have been on an unsealed road, by looking for mud in the wheel arches? Evidently, if they say you have been on unsealed roads, they will invalidate your sealed-road cover.
    So, I thought, I’ll get cover from an insuarnce company. However, none of them provide cover above £5000, which is less trhan $9900 AUD. And they stipulate the camper must be less than 5 years old. Hertz say they are offering one 4 + years, so it’s likely that the old jalope would not be covered anyway.
    How do you get around Tasmania without a car or camper? It seems you either go uninsured, or don’t go.
    Any suggestions?

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